This is the full developer documentation for Nimblo Cloud
# Nimblo Cloud Docs
> Guides and articles for Nimblo Cloud services
## Pricing
[Pricing ](/en/pricing)All Nimblo Cloud service pricing: Cloud Servers, Web Hosting, Dedicated Servers, Co-location, and Domains.
## Nimblo CLI
[Nimblo CLI ](https://github.com/CLOUDFOREST-CO-TH/nb-cli-releases)AI-ready CLI. Manage your resources from the terminal, automate deployments, and plug into your favorite AI agents.
## Cloud Server
[Changing the Hostname of a Cloud Server ](/en/cloud-server/change-hostname-cloud-server)Change a cloud server's hostname from the fleet.hostify.in.th dashboard, and reboot the server so the new hostname applies internally.
[Cloud Server Billing Terms ](/en/cloud-server/term-fee-cloud-server)How cloud server billing works: hourly charging capped at 672 hours/month (28 days), a 1-hour minimum charge, suspension and 24-hour data deletion when credit runs out, and add-on pricing.
[Creating a Cloud Server ](/en/cloud-server/create-cloud-server)Deploy a new cloud server end to end: credit requirement (21 days minimum), choosing OS and size, optional DDoS/backup add-ons, SSH keys, and connecting via SSH or Remote Desktop.
[Enabling DDoS Protection for a Cloud Server ](/en/cloud-server/enable-ddos-protection)Enable DDoS protection on a cloud server and pick a firewall mode. Explains General (traffic-spike blocking) vs. Advanced (application-level) protection and per-application settings.
[How to Change a Cloud Server Plan ](/en/cloud-server/change-plan-cloud-server)Resize a cloud server's CPU, RAM, and disk. Covers CPU/RAM-only vs. full disk resizing, the shutdown step, and why disk size cannot be downgraded.
[How to Disable Cloud Server Backup ](/en/cloud-server/close-backup-cloud-server)Turn off automatic backup for a cloud server and delete existing backup files to stop backup charges, which continue until the files are removed.
[How to Enable Cloud Server Backup ](/en/cloud-server/enable-backup-cloud-server)Turn on automatic backup for a cloud server and choose a schedule. Compares Daily backup (7-day retention, 30% of plan price) vs. Weekly backup (4-week retention, 20%).
[How to Restart a Cloud Server via Browser ](/en/cloud-server/restart-server-via-brower)Restart a running cloud server from the fleet.hostify.in.th dashboard using the Restart control, without needing SSH or console access.
[Restoring a Cloud Server from Backup ](/en/cloud-server/restore-server-from-backup)Restore a cloud server from an existing backup file. Requires backup enabled and the server in a Stopped state; covers selecting a backup point and restarting afterward.
[Starting a Cloud Server ](/en/cloud-server/start-cloud-server)Start a stopped cloud server from the fleet.hostify.in.th dashboard and confirm it reaches the Running state.
## Console
[Disabling Two-Factor Authentication (2FA) ](/en/portal/close-2-factors)Turn off two-factor authentication on a fleet.hostify.in.th account via the Security menu, confirming with a 6-digit OTP from your authenticator app.
[Enabling Two-Factor Authentication (2FA) ](/en/portal/enable-2factor)Set up two-factor authentication on a fleet.hostify.in.th account using Google Authenticator or Microsoft Authenticator by scanning a QR code in the Security menu.
[How to Add a Billing Address for Receipts and Tax Invoices ](/en/portal/tax-invoice-address)Add a billing address used on receipts and tax invoices, via the Credit menu. Covers both Individual (national ID) and Juristic Person / company (tax ID, head office or branch) forms.
[How to Merge Invoices ](/en/portal/how-to-merge-billing)Combine multiple unpaid invoices into a single invoice for one payment. Requires at least two invoices, all with Unpaid status; originals become Merged.
[How to Pay for Services ](/en/portal/how-to-pay)Pay an invoice in the billing portal via the payment gateway (QR PromptPay), with an optional tax invoice (+30 THB). Notes the billing-address requirement and where to retrieve receipts.
[How to Register on the Hostify Portal ](/en/portal/how-to-register-portal)Create a new account on the Hostify portal (fleet.hostify.in.th): fill in the registration form, then verify your email with a code and your phone number with an SMS OTP.
[How to Top Up Credit for Cloud Server ](/en/portal/how-to-topup-cloud)Add prepaid credit used to run cloud servers, via the Credit menu and payment gateway. Notes the 18,000 THB per-transaction cap, non-refundable top-ups, and the optional tax invoice.
[Identity Verification ](/en/portal/verify-identity)Verify account identity (KYC) by uploading a certified-true-copy of a national ID, driver's license, or passport via the Security menu. Review takes up to 1 business day.
[Password Reset ](/en/portal/fleet-reset-password)Reset a forgotten fleet.hostify.in.th account password using the Forgot Password flow: request an email verification code, verify it, and set a new password meeting the complexity rules.
[Using Support Tickets ](/en/portal/support-ticket)Open and manage a support ticket from the portal's Assistance Center: create a ticket with subject/department/service type, add follow-up details, and contact staff.
## Microsoft Windows
[How to Change the Windows Server Password ](/en/microsoft-windows/change-password-windowserver)Three ways to change the Administrator password on Windows Server (2008–2025): Control Panel, Computer Management, and the \`net user\` command. Includes password complexity requirements.
[How to Fix Remote Desktop Error: An internal error has occurred. ](/en/microsoft-windows/fix-error-internal)Fix the Remote Desktop "An internal error has occurred" message by adding the MaxOutStandingConnections DWORD registry value under Terminal Server.
[How to Fix Remote Desktop Error: CredSSP Encryption ](/en/microsoft-windows/fix-error-credssp)Fix the Remote Desktop CredSSP encryption oracle remediation error (caused by a Windows security update) by downloading and applying the Fix\_CredSSP.reg registry patch.
[How to Temporarily Extend Windows Server Activation ](/en/microsoft-windows/windows-server-expired)Extend the Windows Server 180-day evaluation/trial period using the \`slmgr -rearm\` command to grant another 180 days when activation expires.
## Others
[How to Set Up an External PMA Voice Server ](/en/misc/how-to-setup-external-pma-voice)Offload the PMA Voice server from a FiveM/GTA V FxServer onto a separate machine to improve performance under high player counts. Covers slot/License Key setup and pointing the main server at the external voice endpoint.
# Changing the Hostname of a Cloud Server
> Change a cloud server's hostname from the fleet.hostify.in.th dashboard, and reboot the server so the new hostname applies internally.
**Requirements:** A Cloud Server
## Steps to Change the Hostname
[Section titled “Steps to Change the Hostname”](#steps-to-change-the-hostname)
1. Log in at fleet.hostify.in.th
2. Click **“Manage”** on the desired Cloud Server
3. Go to **“Settings”** and select **“Change Hostname”**
4. Enter the new hostname and click **“Change Hostname”**
5. Confirm the change by clicking **“Change Hostname”** again
6. Once complete, the Dashboard will display the updated hostname
> **Note:** If you change the hostname through the website, the hostname inside the server will not update immediately after logging in. You must reboot the server first using the command:
```
sudo reboot now
```
# How to Change a Cloud Server Plan
> Resize a cloud server's CPU, RAM, and disk. Covers CPU/RAM-only vs. full disk resizing, the shutdown step, and why disk size cannot be downgraded.
This article explains how to resize a Cloud Server by changing its CPU, RAM, and disk size.
## Plan Change Options
[Section titled “Plan Change Options”](#plan-change-options)
**Option 1 — CPU & RAM only:** You can adjust CPU and RAM independently, but you cannot downgrade to a plan with a smaller disk.
**Option 2 — Disk, CPU & RAM:** Change all three components at once permanently. Downgrading to a plan with a smaller disk is not allowed.
> **Note:** Check the server’s available space before increasing disk size, as disk expansion is a permanent change.
## Steps to Change the Plan
[Section titled “Steps to Change the Plan”](#steps-to-change-the-plan)
1. Log in at fleet.hostify.in.th

2. Go to the Cloud Server management page

3. Click **Settings**

4. Shut down the server first using the command:
```
sudo shutdown now
```

5. Select the desired plan option and confirm the change

6. The changes will be reflected in the Overview Dashboard

# How to Disable Cloud Server Backup
> Turn off automatic backup for a cloud server and delete existing backup files to stop backup charges, which continue until the files are removed.
## Steps to Disable Backup
[Section titled “Steps to Disable Backup”](#steps-to-disable-backup)
1. Log in at fleet.hostify.in.th

2. Go to your Cloud Server management page

3. Click the **“Backup”** tab

4. Click to disable automatic backup

5. Click **“I understand the risks”**

6. Once disabled, the automatic backup toggle will turn grey

> **Note:** Disabling backup does not stop billing. To stop charges, you must also delete the backup files from the system.
7. Confirm deletion of backup files

8. Once all backup files have been deleted, no further backup charges will be incurred

# Creating a Cloud Server
> Deploy a new cloud server end to end: credit requirement (21 days minimum), choosing OS and size, optional DDoS/backup add-ons, SSH keys, and connecting via SSH or Remote Desktop.
## Step 1: Log In
[Section titled “Step 1: Log In”](#step-1-log-in)
Log in at fleet.hostify.in.th. New users can register using the provided link. Before creating a Cloud Server, you must have sufficient credit — a minimum of 21 days’ worth is required.

## Step 2: Go to the Cloud Server Menu
[Section titled “Step 2: Go to the Cloud Server Menu”](#step-2-go-to-the-cloud-server-menu)
Once logged in, select **“Cloud Server”** then click **“Create Cloud Server”**.

## Step 3: Configure Settings
[Section titled “Step 3: Configure Settings”](#step-3-configure-settings)
* Select the desired Operating System and version (this example uses Ubuntu 22.04 LTS)
* Choose a server size
* Optional add-ons (additional cost):
* Domestic DDoS protection
* International DDoS protection
* Automatic backup
* Add an SSH Key if one has already been configured
* Click **“Deploy Now”**

## Step 4: Wait for Deployment
[Section titled “Step 4: Wait for Deployment”](#step-4-wait-for-deployment)
Wait 1–5 minutes for the system to finish creating the Cloud Server.

## Step 5: Manage the Server
[Section titled “Step 5: Manage the Server”](#step-5-manage-the-server)
Click **“Manage”** to access the newly created server.

## Step 6: Dashboard
[Section titled “Step 6: Dashboard”](#step-6-dashboard)
The Dashboard includes the following menus:
* **Overview:** Basic server information
* **Usage Data:** Resource usage statistics
* **Settings:** Configuration options, including server deletion
* **Backups:** Backup management
* **DDoS:** Protection settings
* **Activity Log:** System activity records
## Accessing the Server
[Section titled “Accessing the Server”](#accessing-the-server)
* Linux/Ubuntu: Connect via SSH in a terminal: `ssh root@(server-ip-address)`
* Windows Server: Use Remote Desktop
# How to Enable Cloud Server Backup
> Turn on automatic backup for a cloud server and choose a schedule. Compares Daily backup (7-day retention, 30% of plan price) vs. Weekly backup (4-week retention, 20%).
## Steps to Enable Backup
[Section titled “Steps to Enable Backup”](#steps-to-enable-backup)
1. Log in at fleet.hostify.in.th

2. Go to the management page for the desired Cloud Server

3. Click the **“Backup”** tab

4. Enable automatic backup

5. Set the backup day and time — backup intervals are available every **4 hours**. Then confirm to enable automatic backup.

## Backup Options
[Section titled “Backup Options”](#backup-options)
**Daily Backup**
* Automatic backup every day, retaining data for the past **7 days**
* Cost: **30% of the base plan price per month**
* Suitable for those who need frequent recovery options
**Weekly Backup**
* Automatic backup every week, retaining data for the past **4 weeks**
* Cost: **20% of the base plan price per month**
* Suitable for long-term data protection at a lower cost

> **Note:** Backup charges only apply once backup files exist.
Once complete, the system will display the backup date/time and an **ACTIVE** status when ready for restoration.
# Enabling DDoS Protection for a Cloud Server
> Enable DDoS protection on a cloud server and pick a firewall mode. Explains General (traffic-spike blocking) vs. Advanced (application-level) protection and per-application settings.
## Steps to Enable DDoS Protection
[Section titled “Steps to Enable DDoS Protection”](#steps-to-enable-ddos-protection)
**Step 1:** Log in at fleet.hostify.in.th

**Step 2:** Click **“Manage”** on the desired Cloud Server

**Step 3:** Go to the **DDoS** tab to view DDoS Protection options

**Step 4:** Enable DDoS Protection and confirm the popup that appears

**Step 5:** The feature will be enabled, but the Advanced Firewall status will initially show as Disabled

**Step 6:** Select a Firewall protection mode:
* **General:** Protects against DDoS by blocking traffic spikes from multiple sources
* **Advanced:** Application-level protection with more advanced learning capabilities

**Step 7:** Select the appropriate application or game, then save the settings

# How to Restart a Cloud Server via Browser
> Restart a running cloud server from the fleet.hostify.in.th dashboard using the Restart control, without needing SSH or console access.
**Requirements:** A Cloud Server in a Running state
## Steps to Restart
[Section titled “Steps to Restart”](#steps-to-restart)
**Step 1:** Log in at fleet.hostify.in.th

**Step 2:** Click **“Manage”** on the desired Cloud Server

**Step 3:** Click the Restart icon

**Step 4:** Confirm by selecting **“Restart Now”**

**Step 5:** Wait for the system to complete the restart process and display a success notification

# Restoring a Cloud Server from Backup
> Restore a cloud server from an existing backup file. Requires backup enabled and the server in a Stopped state; covers selecting a backup point and restarting afterward.
**Requirements:**
* A Cloud Server with automatic backup enabled and existing backup files
* The Cloud Server must be in a Stopped state
## Steps to Restore
[Section titled “Steps to Restore”](#steps-to-restore)
**Step 1:** Log in at fleet.hostify.in.th

**Step 2:** Go to the management page for the desired Cloud Server

**Step 3:** Select the **Backup** menu to view the backup files created by the system

**Step 4:** Select the backup from the desired time period (if multiple backups exist)
> **Note:** If the Backup button is still greyed out, the server must be stopped first. Use the command `sudo shutdown now` on Linux.

**Step 5:** Click the **Restore** button to confirm the restoration

**Step 6:** The system will begin the restoration process. The duration depends on the server size.

**Step 7:** Once complete, the server status will return to Stopped

**Step 8:** Start the server to resume using it with the restored data

# Starting a Cloud Server
> Start a stopped cloud server from the fleet.hostify.in.th dashboard and confirm it reaches the Running state.
**Requirements:** A Cloud Server in a Stopped state
## Steps to Start the Server
[Section titled “Steps to Start the Server”](#steps-to-start-the-server)
**Step 1:** Log in at fleet.hostify.in.th

**Step 2:** Click **“Manage”** on the desired Cloud Server

**Step 3:** Click the **Start** icon

**Step 4:** Confirm by clicking **“Start”**

**Step 5:** Once started successfully, the server status will show as **“Running”**

# Cloud Server Billing Terms
> How cloud server billing works: hourly charging capped at 672 hours/month (28 days), a 1-hour minimum charge, suspension and 24-hour data deletion when credit runs out, and add-on pricing.
## Billing Structure
[Section titled “Billing Structure”](#billing-structure)
Charges are calculated on an hourly basis using a standard of 672 hours per month (28 days). If the actual month has more than 28 days, no additional charges apply.
## Key Billing Terms
[Section titled “Key Billing Terms”](#key-billing-terms)
1. Charges are deducted from the customer’s credit balance at the defined hourly rate.
2. A minimum charge of 1 hour applies immediately upon server creation — no refund is issued even if the server is cancelled before then.
3. If the credit balance is insufficient, the system will automatically suspend the server. Data will be deleted after 24 hours if no credit is added.
## Add-ons
[Section titled “Add-ons”](#add-ons)
| Service | Cost |
| ----------------------------- | ------------------ |
| Domestic DDoS protection | Free |
| International DDoS protection | 3,000.00 THB/month |
| Automatic backup (daily) | 30% of plan price |
| Automatic backup (weekly) | 20% of plan price |
| Data transfer over quota | 0.60 THB/GB |
# How to Change the Windows Server Password
> Three ways to change the Administrator password on Windows Server (2008–2025): Control Panel, Computer Management, and the `net user` command. Includes password complexity requirements.
Supports Windows Server 2008, 2012, 2016, 2019, 2022, 2025
There are 3 ways to change the Administrator password on Windows Server.
***
## Method 1: Via Control Panel
[Section titled “Method 1: Via Control Panel”](#method-1-via-control-panel)
1. Go to Start > Search > Control Panel

2. Select **User Accounts**

3. Select the Administrator account and click **“Change the password”**

4. Enter the current password, then enter the new password twice (they must match), then click OK

***
## Method 2: Via Computer Management
[Section titled “Method 2: Via Computer Management”](#method-2-via-computer-management)
1. Open Computer Management from the Search Box

2. Go to Local Users and Groups, right-click the Administrator account, and select **“Set Password”**

3. Confirm the action, enter the new password twice, then click OK

***
## Method 3: Via Command Prompt
[Section titled “Method 3: Via Command Prompt”](#method-3-via-command-prompt)
1. Open CMD and type the command:
```
net user administrator [newpassword]
```
Replace `[newpassword]` with the desired password and press Enter.

***
## Password Requirements
[Section titled “Password Requirements”](#password-requirements)
The password should:
* Be at least 8 characters long
* Contain at least 2 of the 3 following types: letters (a-z, A-Z), numbers (0-9), or special characters (!@#$%^&\*()\_+|\~-=\`{}\[]:”;’<>?,. /)
# How to Fix Remote Desktop Error: CredSSP Encryption
> Fix the Remote Desktop CredSSP encryption oracle remediation error (caused by a Windows security update) by downloading and applying the Fix_CredSSP.reg registry patch.

This issue is caused by a recent Windows Update that patched a security vulnerability, which prevents Remote Desktop from functioning normally.
## Fix Steps
[Section titled “Fix Steps”](#fix-steps)
1. Download the fix file at:
2. Extract the file and run Fix\_CredSSP.reg
3. After that, you should be able to use Remote Desktop immediately
4. If the issue persists after following these steps, restart the machine
> You can refer to the step-by-step PDF guide included in the downloaded file above.
# How to Fix Remote Desktop Error: An internal error has occurred.
> Fix the Remote Desktop "An internal error has occurred" message by adding the MaxOutStandingConnections DWORD registry value under Terminal Server.

When connecting via Remote Desktop and encountering the message “An internal error has occurred”, the issue can be resolved by editing the Windows Registry.
## Fix Steps
[Section titled “Fix Steps”](#fix-steps)
1. Press Ctrl+R, type “regedit.exe” in the dialog box, then click OK

2. Navigate to: `HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control`

3. Scroll down to find **“Terminal Server”**

4. Right-click and select **“New > DWORD (32-bit) Value”**

5. Name the new entry **“MaxOutStandingConnections”**

6. Right-click the entry and select **“Modify…”**

7. Enter the value **“1000000”** (one million) and click OK

# How to Temporarily Extend Windows Server Activation
> Extend the Windows Server 180-day evaluation/trial period using the `slmgr -rearm` command to grant another 180 days when activation expires.
Windows Server runs in a trial mode for 180 days. Once this period expires, you can extend it temporarily.
## Steps to Extend
[Section titled “Steps to Extend”](#steps-to-extend)
1. Open Command Prompt as Administrator by pressing Start, typing “CMD”, and selecting “Run as administrator”

2. Type the following command and press Enter:
```
slmgr -rearm
```

3. Confirm in the popup window that appears

4. Restart the machine. After restarting, the system will display “Windows License valid for 180 Days”, indicating that an additional 180-day period has been granted.

# How to Set Up an External PMA Voice Server
> Offload the PMA Voice server from a FiveM/GTA V FxServer onto a separate machine to improve performance under high player counts. Covers slot/License Key setup and pointing the main server at the external voice endpoint.
This article explains how to separate a PMA Voice Server from the main FxServer to improve performance as player count grows. This is a load-distribution approach to reduce the burden on the main server.

## Problem Being Solved
[Section titled “Problem Being Solved”](#problem-being-solved)
GTA V server administrators may experience performance issues when the main server is under heavy load. The solution is to distribute services across separate systems.

## Requirements
[Section titled “Requirements”](#requirements)
A License Key for FxServer Voice with a slot count matching the main server (or use the same key if running on the same machine).
## Configuring the Separate FxServer Voice
[Section titled “Configuring the Separate FxServer Voice”](#configuring-the-separate-fxserver-voice)
1. Create a dedicated folder with no Resources
2. Configure the following: number of slots, License Key, protection against external connections, TCP/UDP Endpoints
## Configuring the Main FxServer
[Section titled “Configuring the Main FxServer”](#configuring-the-main-fxserver)
Set the External Voice Address and Port to point to the separated Voice Server.
## Verification Criteria
[Section titled “Verification Criteria”](#verification-criteria)
* Players should be able to communicate normally
* Debug Logs should show voice connections going to an external IP
* The Voice Server should show traffic usage
# Disabling Two-Factor Authentication (2FA)
> Turn off two-factor authentication on a fleet.hostify.in.th account via the Security menu, confirming with a 6-digit OTP from your authenticator app.
**Requirements:** An account with Two-Factor Authentication already enabled
## Steps to Disable 2FA
[Section titled “Steps to Disable 2FA”](#steps-to-disable-2fa)
1. Log in at fleet.hostify.in.th

2. Go to the **‘Security’** menu from the left sidebar

3. Select **‘Disable Two-Factor Authentication’** to begin the process

4. Enter the 6-digit OTP code from your authentication app


5. Click **‘Disable Two-Factor Authentication’** to confirm

Once complete, the system will confirm that two-factor authentication has been successfully disabled on your account.
# Enabling Two-Factor Authentication (2FA)
> Set up two-factor authentication on a fleet.hostify.in.th account using Google Authenticator or Microsoft Authenticator by scanning a QR code in the Security menu.
Two-Factor Authentication (2FA) is a security process that requires additional verification beyond just a password. Verification methods include OTP via mobile, authentication applications, and biometrics.
## Requirements
[Section titled “Requirements”](#requirements)
* An active account on fleet.hostify.in.th
* An authentication app (Google Authenticator or Microsoft Authenticator)
## Steps to Enable
[Section titled “Steps to Enable”](#steps-to-enable)
1. Log in at fleet.hostify.in.th

2. Go to the **Security** menu from the left sidebar

3. Click the **Setup** button

4. Download an authentication app if you don’t have one:
* [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2) (Android/iOS)
* [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app) (Android/iOS)
5. Scan the QR Code displayed, or manually enter the code shown

6. Click **Setup** to confirm

## Result
[Section titled “Result”](#result)
Once enabled, users must enter a verification code from their chosen authentication app during login and when changing their password, adding an extra layer of account security.
# Password Reset
> Reset a forgotten fleet.hostify.in.th account password using the Forgot Password flow: request an email verification code, verify it, and set a new password meeting the complexity rules.
## Steps to Reset Your Password
[Section titled “Steps to Reset Your Password”](#steps-to-reset-your-password)
**Step 1:** Go to fleet.hostify.in.th

**Step 2:** Click the **“Forgot Password”** button

**Step 3:** Enter your registered email address and click **“Send Code”** to receive a verification code by email

**Step 4:** Enter the 6-digit verification code sent to your registered email, then click **“Verify Code”** to continue

**Step 5:** Set a new password that meets the following requirements:
* More than 8 characters long
* At least 1 uppercase letter
* At least 1 lowercase letter
* At least 1 special character
* At least 1 number
Click **“Change Password”** to confirm.

**Step 6:** Once the password has been changed successfully, return to the login page and enter your email and new password to log in.

# How to Merge Invoices
> Combine multiple unpaid invoices into a single invoice for one payment. Requires at least two invoices, all with Unpaid status; originals become Merged.
Customers with multiple outstanding invoices can merge them into a single payment. The requirement is that **all invoices must have an “Unpaid” status**, and at least 2 invoices must be selected.
## Steps to Merge Invoices
[Section titled “Steps to Merge Invoices”](#steps-to-merge-invoices)
1. Select the invoices to merge by checking the checkbox on the left of each

2. Once selected, click the **“Merge”** button

3. After merging, the combined invoice will display the total amount

4. The billing page will show the new merged invoice, while the original individual invoices will change status to Merged
5. Proceed to pay the merged invoice following the normal payment process

# How to Pay for Services
> Pay an invoice in the billing portal via the payment gateway (QR PromptPay), with an optional tax invoice (+30 THB). Notes the billing-address requirement and where to retrieve receipts.
## Step 1 — Log In
[Section titled “Step 1 — Log In”](#step-1--log-in)
Log in at fleet.hostify.in.th, or register if you do not yet have an account.

## Step 2 — Go to Billing
[Section titled “Step 2 — Go to Billing”](#step-2--go-to-billing)
Go to the **“Billing”** menu from the left sidebar and select the invoice you want to pay. If this is your first payment, you must fill in your billing address first.

## Step 3 — Review and Confirm
[Section titled “Step 3 — Review and Confirm”](#step-3--review-and-confirm)
The system will display the payment details. You can opt to receive a tax invoice (an additional charge of 30 THB including VAT applies). Then click **“Pay Now”**.

## Step 4 — Complete Payment
[Section titled “Step 4 — Complete Payment”](#step-4--complete-payment)
The system will redirect you to the Payment Gateway. For a successful payment, you will receive a **“Transaction Complete”** confirmation.



> **Note:** Corporate customers who cannot use QR PromptPay should open a Support Ticket to request an alternative payment method.
## Viewing Receipts
[Section titled “Viewing Receipts”](#viewing-receipts)
Invoices and receipts can be retrieved through the Billing section within 24 hours of successful payment.
# How to Register on the Hostify Portal
> Create a new account on the Hostify portal (fleet.hostify.in.th): fill in the registration form, then verify your email with a code and your phone number with an SMS OTP.
## Registration Steps
[Section titled “Registration Steps”](#registration-steps)
**Step 1:** Go to fleet.hostify.in.th and click the **Register** button

**Step 2:** Fill in the registration form with your first name, last name, email, and password. The password must be more than 8 characters long and contain uppercase letters, lowercase letters, special characters, and numbers. Then accept the Terms of Service and Privacy Policy.

**Step 3:** After registering, verify your email by clicking **“Send Code”** and entering the 6-digit verification code you receive.

**Step 4:** Verify your mobile phone number by entering your number and requesting an OTP.

**Step 5:** Enter the OTP (One-Time Password) received via SMS.

**Step 6:** Once all steps are complete, registration is finished. You can log in and start using Hostify products immediately.

# How to Top Up Credit for Cloud Server
> Add prepaid credit used to run cloud servers, via the Credit menu and payment gateway. Notes the 18,000 THB per-transaction cap, non-refundable top-ups, and the optional tax invoice.

## Steps to Top Up Credit
[Section titled “Steps to Top Up Credit”](#steps-to-top-up-credit)
**Step 1:** Log in at fleet.hostify.in.th, or register if you do not yet have an account.

**Step 2:** Select **“Credit”** from the left sidebar, then click the top-up button.

**Step 3:** Enter the amount you wish to top up (maximum 18,000 THB per transaction) and check the box confirming **“I understand that top-ups are non-refundable”**.

**Step 4:** Review the billing details. You can opt to receive a tax invoice (an additional 30 THB applies). Then click **“Pay Now”**.


**Step 5:** The system will redirect you to the Payment Gateway. Corporate customers who cannot use QR PromptPay should open a Support Ticket to request an alternative payment method. Once payment is complete, the credit will appear immediately.



> **Note:** For your first top-up, you must fill in your billing address first. Receipts and tax invoices will be available within 24 hours of payment.
# Using Support Tickets
> Open and manage a support ticket from the portal's Assistance Center: create a ticket with subject/department/service type, add follow-up details, and contact staff.
## Step 1: Log In
[Section titled “Step 1: Log In”](#step-1-log-in)
Log in at fleet.hostify.in.th

## Step 2: Create a Support Ticket
[Section titled “Step 2: Create a Support Ticket”](#step-2-create-a-support-ticket)
Go to the **Assistance Center** menu from the left sidebar and select **“Create Ticket”**.

## Step 3: Fill In Contact Details
[Section titled “Step 3: Fill In Contact Details”](#step-3-fill-in-contact-details)
Fill in all required information, including the subject, department, service type, and additional details.

## Step 4: Add Further Information
[Section titled “Step 4: Add Further Information”](#step-4-add-further-information)
While waiting for a response from the support team, you can **“add or provide supplementary details”** to help staff investigate more quickly and efficiently.

## Step 5: Contact Staff Directly
[Section titled “Step 5: Contact Staff Directly”](#step-5-contact-staff-directly)
If you have questions or need additional information, you can contact staff directly for further guidance and support.

# How to Add a Billing Address for Receipts and Tax Invoices
> Add a billing address used on receipts and tax invoices, via the Credit menu. Covers both Individual (national ID) and Juristic Person / company (tax ID, head office or branch) forms.
## Steps to Add an Address
[Section titled “Steps to Add an Address”](#steps-to-add-an-address)
Log in at fleet.hostify.in.th, then go to the **Credit** menu and select **“Add Address”**.


## For Individuals
[Section titled “For Individuals”](#for-individuals)
Select the **“Individual”** type and fill in the following:
* Address name
* First and last name (as shown on ID card)
* National ID number
* Phone number
* Address as on ID card

## For Juristic Persons / Companies
[Section titled “For Juristic Persons / Companies”](#for-juristic-persons--companies)
Select the **“Juristic Person”** type and specify whether it is the head office or a branch (if a branch, provide the branch code). Then fill in the following:
* Company name
* Tax ID number
* Phone number
* Address for tax invoice

Both types require clicking **Save** to save the information.
# Identity Verification
> Verify account identity (KYC) by uploading a certified-true-copy of a national ID, driver's license, or passport via the Security menu. Review takes up to 1 business day.
## What You Need to Prepare
[Section titled “What You Need to Prepare”](#what-you-need-to-prepare)
A copy of your national ID card, driver’s license, or passport (for foreign nationals), with a certified true copy stamp.
## Steps to Verify Your Identity
[Section titled “Steps to Verify Your Identity”](#steps-to-verify-your-identity)
**Steps 1–2:** Log in at fleet.hostify.in.th, then go to the **Security** menu to access the Account Verify page.


**Step 3:** Prepare your identity document. Use only the front side of the national ID card, signed and stamped as a certified true copy.

**Step 4:** Upload the document in JPG, JPEG, PNG, or PDF format, with a maximum size of 5 MB, then click the submit button.

**Step 5:** The system requires **up to 1 business day** for review.

**Steps 6–7:** If successful, the status will show **“Verification Successful”**. If unsuccessful, the system will display **“Verification Failed”** along with the reason, and you may resubmit your document.


# Pricing
> All Nimblo Cloud service pricing: Cloud Servers, Web Hosting, Dedicated Servers, Co-location, and Domains.
All prices are in Thai Baht (฿). Prices are subject to change without notice. [Contact us](https://nimblo.cloud/contact) for custom configurations or volume pricing.
This page is the complete, always-up-to-date pricing reference. If you’d rather browse plans in a more visual format with feature highlights and direct sign-up links, visit [nimblo.cloud/pricing](https://nimblo.cloud/pricing) instead.
***
## Cloud Server
[Section titled “Cloud Server”](#cloud-server)
### Astro Series
[Section titled “Astro Series”](#astro-series)
Balanced compute and memory at an entry price point.
| Plan | vCPU | RAM | Disk | Transfer | ฿/month | ฿/hour |
| --------- | ---- | ------ | ------ | -------- | ------- | ------ |
| Astro-X | 1 | 512 MB | 20 GB | 2 TB | ฿159 | ฿0.24 |
| Astro-1P | 1 | 1 GB | 25 GB | 3 TB | ฿219 | ฿0.33 |
| Astro-2P | 2 | 2 GB | 50 GB | 6 TB | ฿429 | ฿0.64 |
| Astro-4P | 4 | 4 GB | 90 GB | 10 TB | ฿859 | ฿1.28 |
| Astro-8P | 8 | 8 GB | 145 GB | 14 TB | ฿1,699 | ฿2.53 |
| Astro-16P | 16 | 16 GB | 215 GB | 18 TB | ฿3,399 | ฿5.06 |
| Astro-32P | 32 | 32 GB | 300 GB | 22 TB | ฿6,699 | ฿9.97 |
### Nova Series
[Section titled “Nova Series”](#nova-series)
CPU-optimized with a higher vCPU count relative to RAM. Best for compute-heavy workloads.
| Plan | vCPU | RAM | Disk | Transfer | ฿/month | ฿/hour |
| -------- | ---- | ----- | ------ | -------- | ------- | ------ |
| Nova-2C | 2 | 1 GB | 40 GB | 5 TB | ฿339 | ฿0.50 |
| Nova-4C | 4 | 2 GB | 75 GB | 9 TB | ฿699 | ฿1.04 |
| Nova-8C | 8 | 4 GB | 125 GB | 13 TB | ฿1,399 | ฿2.08 |
| Nova-16C | 16 | 8 GB | 190 GB | 17 TB | ฿2,699 | ฿4.02 |
| Nova-32C | 32 | 16 GB | 270 GB | 21 TB | ฿5,399 | ฿8.03 |
### Luna Series
[Section titled “Luna Series”](#luna-series)
Memory-optimized with higher RAM relative to vCPU. Best for databases and in-memory applications.
| Plan | vCPU | RAM | Disk | Transfer | ฿/month | ฿/hour |
| -------- | ---- | ----- | ------ | -------- | ------- | ------ |
| Luna-2R | 1 | 2 GB | 30 GB | 4 TB | ฿269 | ฿0.40 |
| Luna-4R | 2 | 4 GB | 60 GB | 7 TB | ฿499 | ฿0.74 |
| Luna-8R | 4 | 8 GB | 105 GB | 11 TB | ฿999 | ฿1.49 |
| Luna-16R | 8 | 16 GB | 165 GB | 15 TB | ฿1,999 | ฿2.97 |
| Luna-32R | 16 | 32 GB | 240 GB | 19 TB | ฿4,199 | ฿6.25 |
| Luna-64R | 32 | 64 GB | 330 GB | 23 TB | ฿7,999 | ฿11.90 |
### Add-ons
[Section titled “Add-ons”](#add-ons)
| Service | Price | Notes |
| ---------------- | ------------ | ---------------- |
| \[object Object] | Contact Sale | \[object Object] |
| \[object Object] | Contact Sale | – |
| \[object Object] | FREE | \[object Object] |
| \[object Object] | Contact Sale | \[object Object] |
| \[object Object] | Contact Sale | \[object Object] |
***
## Cloud Web Hosting
[Section titled “Cloud Web Hosting”](#cloud-web-hosting)
### DirectAdmin
[Section titled “DirectAdmin”](#directadmin)
| Plan | Domains | Storage | Database | Transfer | ฿/month | ฿/year |
| ---------- | --------- | ------- | --------- | --------- | ------- | ------ |
| Start | 3 | 2 GB | Unlimited | Unlimited | ฿69 | ฿490 |
| Plus | 5 | 4 GB | Unlimited | Unlimited | ฿89 | ฿690 |
| Pro | 10 | 8 GB | Unlimited | Unlimited | ฿119 | ฿990 |
| Business | 20 | 16 GB | Unlimited | Unlimited | ฿149 | ฿1,290 |
| Elite | 50 | 32 GB | Unlimited | Unlimited | ฿179 | ฿1,590 |
| Ultimate | Unlimited | 48 GB | Unlimited | Unlimited | ฿219 | ฿1,990 |
| Enterprise | Unlimited | 100 GB | Unlimited | Unlimited | ฿319 | ฿2,990 |
| Platinum | Unlimited | 300 GB | Unlimited | Unlimited | ฿619 | ฿5,990 |
### Plesk
[Section titled “Plesk”](#plesk)
| Plan | Domains | Storage | Database | Transfer | ฿/month | ฿/year |
| ---------- | --------- | ------- | --------- | --------- | ------- | ------ |
| Start | 3 | 2 GB | Unlimited | Unlimited | ฿69 | ฿490 |
| Plus | 5 | 4 GB | Unlimited | Unlimited | ฿89 | ฿690 |
| Pro | 10 | 8 GB | Unlimited | Unlimited | ฿119 | ฿990 |
| Business | 20 | 16 GB | Unlimited | Unlimited | ฿149 | ฿1,290 |
| Elite | 50 | 32 GB | Unlimited | Unlimited | ฿179 | ฿1,590 |
| Ultimate | Unlimited | 48 GB | Unlimited | Unlimited | ฿219 | ฿1,990 |
| Enterprise | Unlimited | 100 GB | Unlimited | Unlimited | ฿319 | ฿2,990 |
| Platinum | Unlimited | 300 GB | Unlimited | Unlimited | ฿619 | ฿5,990 |
***
## Dedicated Server
[Section titled “Dedicated Server”](#dedicated-server)
### Game Series
[Section titled “Game Series”](#game-series)
High single-core performance for low-latency and gaming workloads.
| Configuration | Processor | Cores / Speed | RAM | Storage | Port Speed | ฿/month |
| ----------------- | -------------------- | --------------------- | ---------- | -------------- | --------------- | ------- |
| Ryzen 9 3900X | AMD Ryzen 9 3900X | 12C/24T · 3.8–4.6 GHz | 64GB DDR4 | 500GB SSD NVMe | 1Gbps Dedicated | ฿8,500 |
| i9-11900K / 64GB | Intel Core i9-11900K | 8C/16T · 3.5–5.3 GHz | 64GB DDR4 | 500GB SSD NVMe | 1Gbps Dedicated | ฿9,500 |
| i9-11900K / 128GB | Intel Core i9-11900K | 8C/16T · 3.5–5.3 GHz | 128GB DDR4 | 500GB SSD NVMe | 1Gbps Dedicated | ฿13,500 |
| Ryzen 9 5950X | AMD Ryzen 9 5950X | 12C/24T · 3.4–4.9 GHz | 128GB DDR4 | 1TB SSD NVMe | 1Gbps Dedicated | ฿14,000 |
| i9-14900K | Intel Core i9-14900K | 24C/32T · 3.2–6.0 GHz | 128GB DDR5 | 1TB SSD NVMe | 10Gbps | ฿24,000 |
| Ryzen 9 9950X3D | AMD Ryzen 9 9950X3D | 16C/32T · 4.3–5.6 GHz | 128GB DDR5 | 1TB SSD NVMe | 10Gbps | ฿24,000 |
### Enterprise Series
[Section titled “Enterprise Series”](#enterprise-series)
Multi-core and dual-socket configurations for parallel workloads.
| Configuration | Processor | Cores / Speed | RAM | Storage | Port Speed | ฿/month |
| --------------------- | ------------------------- | --------------------- | -------- | ----------------- | ---------- | ------- |
| Xeon E3-1241v3 / 16GB | Intel Xeon E3-1241v3 | 4C/8T · 3.5 GHz | 16GB ECC | 250GB SSD | 1Gbps | ฿4,000 |
| Xeon E3-1241v3 / 32GB | Intel Xeon E3-1241v3 | 4C/8T · 3.5 GHz | 32GB ECC | 250GB SSD | 1Gbps | ฿4,500 |
| Xeon E3-1271v3 / 16GB | Intel Xeon E3-1271v3 | 4C/8T · 3.6 GHz | 16GB ECC | 250GB SSD | 1Gbps | ฿4,500 |
| Xeon E3-1271v3 / 1TB | Intel Xeon E3-1271v3 | 4C/8T · 3.6 GHz | 16GB ECC | 1TB SSD | 1Gbps | ฿5,000 |
| Xeon E3-1271v3 / 32GB | Intel Xeon E3-1271v3 | 4C/8T · 3.6 GHz | 32GB ECC | 250GB SSD | 1Gbps | ฿5,000 |
| Xeon E-2246G | Intel Xeon E-2246G | 6C/12T · 3.6 GHz | 32GB ECC | 480GB SSD | 1Gbps | ฿6,500 |
| Dual Xeon E5-2650v4 | Dual Intel Xeon E5-2650v4 | 24C/48T · 2.2–2.9 GHz | 64GB ECC | 500GB×2 SSD RAID1 | 1Gbps | ฿5,000 |
| Dual Xeon E5-2680v2 | Dual Intel Xeon E5-2680v2 | 20C/40T · 2.8–3.6 GHz | 64GB ECC | 1TB SSD | 1Gbps | ฿10,000 |
### Add-ons
[Section titled “Add-ons”](#add-ons-1)
| Service | Price | Notes |
| ---------------- | ----------------- | ---------------- |
| \[object Object] | ฿150 / mo per IP | – |
| \[object Object] | ฿1,000–5,000 / mo | \[object Object] |
| \[object Object] | Contact Sale | – |
| \[object Object] | FREE | \[object Object] |
| \[object Object] | FREE | \[object Object] |
| \[object Object] | Contact Sale | \[object Object] |
| \[object Object] | Contact Sale | \[object Object] |
| \[object Object] | Contact Sale | \[object Object] |
***
## Co-location
[Section titled “Co-location”](#co-location)
Co-location is billed **monthly**. Prices vary by data center location. Contact Sale entries require a custom quote.
### Rack Pricing (฿/month)
[Section titled “Rack Pricing (฿/month)”](#rack-pricing-month)
| Rack Type | Jastel | CSLox Cyberworld | CSLox The Cloud | NT | Proen |
| ---------------------- | ------------ | ---------------- | --------------- | ------------ | ------------ |
| Case Atom (Mini / iTX) | ฿1,500 | ฿1,500 | ฿1,500 | ฿1,500 | ฿1,500 |
| Case PC (Slim / iTX) | Contact Sale | ฿2,000 | ฿2,000 | Contact Sale | Contact Sale |
| Rack 1U | ฿2,500 | ฿2,000 | ฿2,000 | ฿2,500 | ฿2,500 |
| Rack 2U | ฿4,500 | Contact Sale | Contact Sale | ฿4,500 | ฿3,500 |
| Half Rack 21U | Contact Sale | Contact Sale | Contact Sale | Contact Sale | Contact Sale |
| Full Rack 42U | Contact Sale | Contact Sale | Contact Sale | Contact Sale | Contact Sale |
**Data centers:** Jastel · CSLoxinfo Cyberworld · CSLoxinfo The Cloud · NT · Proen
### Add-ons
[Section titled “Add-ons”](#add-ons-2)
| Service | Jastel | CSLox Cyberworld | CSLox The Cloud | NT | Proen | Notes |
| ---------------- | ----------------------- | ----------------------- | ----------------------- | ----------------------- | ----------------------- | ---------------- |
| \[object Object] | ฿150 / mo | ฿150 / mo | ฿150 / mo | ฿250 / mo | ฿150 / mo | – |
| \[object Object] | FREE | FREE | FREE | FREE | FREE | \[object Object] |
| \[object Object] | ฿5,000 / mo | ฿4,000 / mo | ฿4,000 / mo | ฿12,000 / mo | – | – |
| \[object Object] | Starting ฿2,400 / yr | Starting ฿2,400 / yr | Starting ฿2,400 / yr | Starting ฿2,400 / yr | Starting ฿2,400 / yr | \[object Object] |
| \[object Object] | Starting ฿300 / install | Starting ฿300 / install | Starting ฿300 / install | Starting ฿300 / install | Starting ฿300 / install | – |
| \[object Object] | Contact Sale | Contact Sale | Contact Sale | Contact Sale | Contact Sale | – |
| \[object Object] | Contact Sale | Contact Sale | Contact Sale | Contact Sale | Contact Sale | \[object Object] |
| \[object Object] | Contact Sale | Contact Sale | Contact Sale | Contact Sale | Contact Sale | \[object Object] |