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How to Fix Remote Desktop Error: An internal error has occurred.

An internal error has occurred

When connecting via Remote Desktop and encountering the message “An internal error has occurred”, the issue can be resolved by editing the Windows Registry.

  1. Press Ctrl+R, type “regedit.exe” in the dialog box, then click OK

regedit.exe

  1. Navigate to: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control

Registry path

  1. Scroll down to find “Terminal Server”

Terminal Server

  1. Right-click and select “New > DWORD (32-bit) Value”

New DWORD

  1. Name the new entry “MaxOutStandingConnections”

MaxOutStandingConnections

  1. Right-click the entry and select “Modify…”

Modify

  1. Enter the value “1000000” (one million) and click OK

Value 1000000